ICICI Prudential Life Insurance claim settlement ratio 2013-14
We are going to analyse the ICICI Prudential Life Insurance claim settlement ratio 2013-14 from the IRDA Annual report 2013-14. Here we are about to analyse the report on the improvements in claim ratio and the comparison of the ICICI Prudential Life Insurance claim settlement ratio 2013-14 with previous 5 years. Kindly go through the table and understand the charts provided. These charts are prepared from the data available from the IRDA report. This review is on the claim settlement of the life insurance division of the company.
ICICI Prudential Life Insurance Life insurance CLAIM SETTLEMENT RATIO 2013-14 | |
Claims settled | 94.10% |
Claims Rejected | 4.98% |
Claims pending at year end | 0.92% |
A comparison of ICICI Prudential Life insurance claim settlement ratio with previous 5 years relating to number of claims.

LAST 5 YEARS CLAIMS HISTORY | |
YEAR | CLAIMS SETTLED |
2009-10 | 90.17% |
2010-11 | 94.61% |
2011-12 | 95.53% |
2012-13 | 96.29% |
2013-14 | 94.10% |
Review on ICICI Prudential Life Insurance claim settlement ratio 2013-14
TOTAL NUMBER OF CLAIMS LAST 5 YEARS | ||
YEAR | NUMBER OF CLAIMS SETTLED | % SETTLED |
2009-10 | 14479 | 90.17% |
2010-11 | 15160 | 94.61% |
2011-12 | 14314 | 95.53% |
2012-13 | 14393 | 96.29% |
2013-14 | 12608 | 94.10% |
Claim settlement process at ICICI Prudential Life insurance
ICICI Prudential Life Insurance Claim process link click here ICICI Prudential Life Insurance online intimation link click here ICICI Prudential Life Insurance Claim requirements list Click hereICICI Prudential Life Insurance Customer Care:
1860-266-7766
Write to ClaimCare: ICICI Prudential Life Insurance Company Limited
1st Floor, C wing, Office No. 115, 116, 117, BSEL Tech Park,
Opp. Vashi Station, Sector 30 Vashi, Navi Mumbai - 400706.
In case of any queries, you can e-mail at: lifeline@iciciprulife.com